(Current as 20th November, 2014)
The Website and its operator, Intellise Pty Ltd ("We"/ "Us"/"Intellise"), is committed to protecting your privacy. We are committed to complying with the Australian Privacy Principles as per the Privacy Amendment (Enhancing Privacy Protection) Act 2012.
Intellise aims to provide the best possible service on the Website. To achieve this aim, we need to make the most efficient use of all personal information that is provided by you to us, on a confidential basis.
Intellise views your personal privacy as an important issue, and is committed to respecting and protecting your personal information. This online Privacy Policy Statement is provided to inform you of the kinds of personal information that Intellise gathers via the Website, how it is held, used and managed.
This Statement outlines Intellises' Privacy Policy and forms part of the terms of use of the www.intellise.com.au web site.
Please read this Privacy Statement carefully before you submit any personal information, as your submission of such information will mean you are bound by the terms of our Privacy Policy and our use of your information.
The content of this online Privacy Policy Statement may be updated from time to time, so we suggest that you return to the website on a periodic basis and carefully read the information provided.
If you have any questions, or would like to provide feedback, please feel free to contact us on the Intellise contact details listed below.
Personal information is any information about you that identifies you, or by which your identity can be reasonably determined.
We endeavour to collect and use your personal information only with your knowledge and consent and typically when you request or order, and subsequently use products and services, make customer enquiries, register for information or other services, request product information, submit a job application or when you respond to communications from us (such as questionnaires or surveys).
We store solicited personal information, which you enter on the Intellise website, as well as provide to Intellise in any other ways. If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you. Intellise may also collect and log this information for statistical purposes.
The type of personal information we may collect could include, for example: your first and last name, position title, company name, postal address, contact details like telephone and fax numbers, and email addresses. It may also include your resume details which might include date of birth, residential address and contact details, your education details, career history, referee contact details and the like.
Some services provided through the Website, aside from requiring your email address, may involve disclosing other personal information about you. This is to allow Us to respond to a query or provide you with relevant information you have requested. You have the option to provide this other personal information, voluntarily.
Any unsolicited information we obtain, usually via a third party, will assume permission has been sought and granted by you in consultation with the third party. Should Intellise have any reason to believe that unsolicited details contravene our privacy policy and privacy laws, or were sent unauthorised, we will ensure where your contact details are known or provided, to contact you and make you aware of the receipt of your information. Any reasonable requests to destroy such information will be actioned within 30~60 days.
We may also collect non-personally identifying information about your visit to our web, WAP and other similar sites based on your browsing (click-stream) activities. This information may include the pages you browse and products and services viewed or ordered for example. We may use a feature of your browser called a cookie to assign your computer a user ID. Cookies do not contain information by which Intellise can identify you personally. They identify your computer to our servers. A web site cannot use a cookie to read other data from your hard disk or read cookie files created by other web sites. The Intellise website uses cookies to track user traffic patterns and to better serve you when you revisit the web site or in tailoring products and services. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. You should refer to the supplier or manufacturer of your web browser for specific details about cookie security.
Other than stated in the preceding, no attempt is made to identify users or their browsing activities except, in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect logs, or where Intellise believes it is required to collect and produce relevant electronic documentation to fulfil its obligations to third parties, including statutory organisations under local law.
Intellise endeavours to use and disclose your personal information only in limited circumstances. Any further collection of your personal information other than that explained here will only occur with your consent.
Where activities do not reasonably and practically require the collection or use of your name or other forms of identification, you may opt to use a pseudonym or remain anonymous.
If personal information concerns particular topics it is regarded as sensitive information. Sensitive information can be information about:
Moreover Intellise does not collect sensitive
Any personal information collected by Us will be treated as confidential. We may use your personal information in providing you with information or services you request, and in tailoring your experience of our site to your interests.
We may also use your information for a number of other purposes which includes: responding to account enquiries or complaints; administering debt recovery; verifying your identity when required (you may lose your password or security information for example, and we may then need to ask you for other 'identifiable' information to protect your data from unauthorised access). We may also undertake market and product analysis based on your use of our services and products and contact you with information about new developments, products, services and special offers by post, telephone and automated means, usually via email but may also include in future, via mobile text messaging (SMS). We may also tell you about the products and services of carefully selected third parties and allow you to receive advertising and marketing information from those selected third parties without passing control of your personal information to the third party. This helps us to make you aware of products and services that we may have specially negotiated for other customers and which may be of interest to you. At any time, you may opt out of receiving such information or services.
We may also use pooled information obtained from all Website visitors to understand our customers’ and users' interests and improve our services. These reports may be shared with the partners and sponsors of the Website but they will not disclose personally identifiable information.
Intellise makes available to you some other websites from hyperlinks included on this website. These websites are not subject to Intellise' Privacy Policy. You should review the privacy policy of each individual website you access via hyperlinks from this website, and assess whether the policy of each website is satisfactory to you before you use the other websites.
You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this Privacy Policy Statement
Intellise is a professional services organisation and administers and manages job applications from prospective employees, contractors and tertiary undergraduates on a regular basis. In so doing, Intellise stores and maintains personal information that is typically used in determining suitability of an applicant for job opportunities and positions within Intellise and its wider client base.
Such details via the submission of a professional resume may also be received via a third party recruitment agency. Intellise prefers to work with a limited number of agents and partners in this regard. Refer to how Intellise deals with personal information disclosure to third parties, below.
Resume details stored might include date of birth, residential address and contact details, your education details, career history, referee contact details and the like. Job applications may also include details on personal work preferences and information on desired remuneration.
Your professional resume and details, along with any relevant personal information will be used by Intellise and shared only with your consent and for the purpose for which it has been received. Information used will only be the information deemed essential or important in the process for which it was intended (i.e.: to secure an employment or contract job opportunity).
We will not disclose any of your personally identifiable information, except when it has your permission or under special circumstances, such as when we believe in good faith that the law requires disclosure or where we believe it necessary to provide you with a service that you have requested.
The Website may disclose your personal information in certain circumstances.Like many businesses, the Website uses a range of service providers to help us maximise the quality and efficiency of our services and our business operations. This means that individuals and organisations outside of the Website, such as Web hosting services, will sometimes have access to personal information held by the Website and may use it on behalf of the Website. We require our service providers to adhere to strict privacy guidelines and not to keep this information or use it for any unauthorised purposes.
We may disclose information about you, your customer account and your mobile phone to companies subject to the terms of this Privacy Policy Statement and for consented purposes. In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party also for such purposes and subject to the terms of this Privacy Policy Statement.
Please note that Intellise does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is necessary to deliver the products and services ordered or used by you.
Intellise may also be obliged to disclose your personal information to meet any legal or regulatory requirements or obligations in accordance with any governing local or international law.
Where information is required to be shared with or disclosed to overseas third parties, Intellise will take all reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles relating to the information.
At Intellise, we do not engage in any form of direct marketing for the Website. We do not disclose your personal information to any parties outside Intellise for the purposes of allowing them to direct market their products or services to you.
In the unlikely event that the assets and operations of the Website business is transferred to another party as a going concern, the personal information collected by the Website will be provided to the new business operator. However, it will remain subject to the privacy safeguards set out in the Website privacy policy.
Intellise recognises the increasing concern about privacy in general and interest in how companies protect personal information from misuse and abuse. We are constantly reviewing and enhancing our technical, physical, managerial and procedural rules to protect your personal data from any data breaches like unauthorised access, modification or disclosure, accidental loss and / or destruction. We use industry standard secure sockets layer (SSL) technology, for example, to encrypt sensitive information such as financial information. We endeavour to take all reasonable precautions to safeguard personal information, like: external and internal premises security; confidentiality agreements with contractors and third party organisations; and maintaining technology products to prevent unauthorised computer access.
Your information is stored on secure servers that are protected in controlled facilities. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. Intellise takes all reasonable security measures to protect personal information. As far as permissible under law, Intellise accepts no responsibility for the unauthorised access of personal information held by Us.
In accordance with the terms and conditions of service, if you join as a member of some of our affiliated sites, you will be provided with a user name and password for each affiliated site.For the purposes of signing up as a member of some of our affiliated sites, you will nominate a user name and password. You are responsible for the security of your password and log-in information. You can play an important role in keeping your personal information secure by maintaining the confidentiality of any passwords or log-ins used as a member. Please notify our affiliated sites immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.
A Commonwealth identifier is a Commonwealth Government or Commonwealth Government agency designated identification number such as your Tax File Number (TFN) or Medicare number. We do not use Commonwealth identifiers as a means of identifying the personal information that we may have collected about you. Commonwealth identifiers supplied are used only for the purposes for which they are intended and your consent provided.
Intellise will securely destroy or permanently de-identify information that is no longer needed for the permitted or consented purposes for which it may be used or disclosed.
You may request Intellise to remove or destroy your personal information details permanently or otherwise, using the process outlined in point 12. of this Statement below.
Please note - Intellise may be required by law to retain personal information for a period of time after you have ceased your relationship with us.
If we have collected any personal information about you, it has been done for a specific purpose. This information is freely available to you by contacting our office. We rely on personal information we hold about you to efficiently conduct our business. Therefore, it is important we maintain integrity of personal information collected, ensuring that it is accurate, complete and up-to-date. If you think we have incorrectly recorded or inaccurately hold personal information about you, and you wish to change or remove your personal information, please contact Intellise by email at info@intellise.com.au
All requests for changes to personal information or removal of personal information will be handled as quickly as possible and we shall endeavour to process any request within 30 days of having received the request. Some requests may take longer than 30 days to process depending upon the nature of the personal information involved. Under exceptional circumstances, where Intellise may refuse to change, update or destroy personal information on reasonable grounds, Intellise will provide written notice stating the reasons for this refusal and the steps to appeal if this is not satisfactory to you.
The following complaint process can be used if you have a complaint about how we collect, hold, use or disclose your personal information or a privacy related issue such as refusal to provide access or correction.
By following the complaint handling process we can resolve your complaint effectively and efficiently.
Step 1. Contact the relevant Intellise Business to let them know what the issue is
If you would like to make a complaint, please let us know by contacting the relevant Intellise Business as they may be able to resolve the complaint for you. If not, the staff member will refer you to a Manager or their delegate and they will attempt to resolve the complaint.
A response is usually provided to you within 5~10 business days.
You can contact the relevant Intellise Business by using the relevant Complaints contact in Privacy Contact Information below.
Step 2. Review by Intellise Privacy Officer
If you are not satisfied with the outcome of the Intellise Business review in Step 1, you can request the complaint be referred to the Intellise Privacy Officer for review or you can contact the Intellise Privacy Officer directly.
The Intellise Privacy Officer will contact you to discuss if additional information is required and will usually contact you with a decision within 15 business days of receiving your complaint.
You can contact the Intellise Privacy Officer by using the relevant contact in the Privacy Contact Information below.
Step 3. Seek review by an external service
We expect our complaints process will deal fairly and promptly with your complaint. However, if you remain dissatisfied, you may be able to access the services of Office of the Australian Information Commissioner.
If you wish to contact Intellise in regards to Privacy Issues please call Attn: Privacy Officer Ph: (02) 8313 7008 or email: info@intellise.com.au